Last updated: October 1, 2026
ConversiyaLive provides conversion analytics software to businesses (“customers”). For data collected on customers’ websites we act as a data processor; for our own website and accounts we act as a controller.
Account data (name, email, company), billing details processed by our payment provider, and website usage events sent by customers’ sites: page URL, referrer, truncated IP address, device type, browser and custom events defined by the customer.
To provide and secure the service, compute aggregated analytics for customers, provide support and send service notices. We do not sell personal data or use it for advertising.
Raw events are kept for 25 months by default, or less if a customer configures a shorter period. Account data is deleted within 30 days after an account is closed.
Data is encrypted in transit and at rest. Access is limited to staff who need it and is logged.
You may request access, correction or deletion of your personal data by writing to privacy@conversiyalive.com.